Denny Ford LIncoln-Mercury Customer Service Specialist: Terri Palermo

Denny Ford Lincoln-Mercury was established March 1990. Denny purchased the dealership from Deihl Montegomery, fulfilling his dream of owning a car dealership.At Denny Ford Lincoln-Mercury, we strongly believe in customer service.We know that the best advertisement is you, our customer.Whether this is your first visit to Denny Ford Lincoln-Mercury, or if you have been a part of the family since your first vehicle, we will take care of you just as Grandma always did. From the time you first walk through our doors, we want you to feel as though you are a part of our family. And as a part of our family, we will treat you with the same small-town comfort so many of us have come accustomed to in Rolla, MO.

Denny Ford Lincoln-Mercury F&I Team: Jan, Steve

As family we take care of each other, and Denny strongly believes in helping out the community. Since 1991 Denny Ford Lincoln-Mercury has organized a food drive to help those who have hit a bump in the road. Every year a new goal is set to “Fill a Ford”. Every year we surpass our goal.This can only be done with the help of you, our family. This food is then distributed to the various food banks in the community.

Our sales team will welcome you with open arms, ready to help match you with that perfect vehicle. Then our finance and insurance team gets payment information together for you and helps you decide what type of extended service plan and additional insurance you may need. The office personnel diligently file all that paperwork so that your new vehicle will officially belong to you. While all this is going on, our get-ready crew ensures that your vehicle is clean and ready to meet the rest of the family.

Denny Ford Lincoln-Mercury Collision Repair and Make Ready Teams

Just like you, we are excited about your new vehicle. So we throw a party. Every other month we hold a New Owner’s Clinic where you get introduced to the staff, take a tour of the dealership, have a snack and win some prizes. This is also your chance to ask those questions that may have slipped your mind when you were purchasing your vehicle.

Then when you are ready for your first oil and filter change, our faithful service department is here to make sure that all of your maintenance needs are being met. If you have any other issues come up with your vehicle, our competent staff will work hard to keep your vehicle safe for you and your family. The parts department is not only here to provide our service technicians with the parts they need for your vehicle, they also have a wide array of accessories for both you and your vehicle. And in the event your vehicle needs body work done; our collision repair department is here to put your automobile back in shape. They also specialize in installing the accessories that make your vehicle unique.

Even if you are not ready to become a permanent member of our family, we do foster care as well. Our rental department is here to provide you with a vehicle to take on vacation, one to replace ours while it is being repaired, or just simply for fun. Whatever your reason for renting a vehicle, our rental personnel is ready to assist you.

Once you become a part of the family, it’s hard not to want to bring others into the fold, and when you do we feel you should be rewarded for your efforts. At Denny Ford Lincoln-Mercury e have started a referral program known as the Denny Dog Pound.  Send us a referral and when they buy a vehicle, we will give you a “bone”. At the end of the year you can cash those bones in for money.

So whether you are a long-time member of the family, or just looking to be adopted in, the staff at Denny Ford Lincoln-Mercury is here, waiting to make you feel at home.

Our Dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way we do business, and we know you will too.

Denny Ford Lincoln Mercury proudly sells the Ford Mustang, Ford Explorer, Ford Focus, Lincoln MKS, Lincoln Navigator, Lincoln Town Car, Mercury Mariner, Mercury Sable, Mercury Mountaineer, vehicles.  Come see us today and we will help get you into the vehicle you want today.